MLNO'SMART • USER GUIDE

MLNO'Smart User Guide

Everything you need to register, browse products, connect with buyers and sellers, and manage your account on MLNO'Smart.

01

Introduction

Welcome to MLNO'Smart, the trusted marketplace where businesses can buy, sell, and connect for machinery, equipment, instruments, consumables, raw materials, and industrial products.

The platform is designed to provide a reliable, transparent, and efficient marketplace experience for buyers and sellers.

Quick Tip
Use the navigation menu on the left to quickly jump to any section of this guide.
02

Getting Started

Getting started with MLNO'Smart only takes a few minutes.

Step 1 — Registration

Step 2 — Login

  • Open mlnosmart.in.
  • Click the Login button.
  • Enter your registered email and password.
  • Optionally enable "Keep me logged in".
Once logged in, you'll gain access to products, messages, wishlist, notifications, and selling tools.
03

Homepage & Categories

After signing in, you'll land on the MLNO'Smart homepage where you can quickly browse products and access all marketplace features.

Main Categories

  • ⚙️ Equipment
  • 🔬 Instruments
  • 🔧 Spares
  • 🧪 Consumables
  • 🏭 Raw Materials

Search Products

Use the search bar at the top of the page to quickly find machinery, equipment, consumables, instruments, or any other listed products.

Useful Footer Links

  • About Us
  • How it Works
  • Terms & Conditions
  • Help & Support
💡 Can't find the product you're looking for? Contact MLNO'Smart and the team will help source it.
04

Browsing Products

Selecting any category displays all available products with their important details.

Product Card Includes

  • Product Image
  • Product Name
  • Manufacturer
  • Model Number
  • Manufacturing Date
  • Quoted Price
  • View Detail Button
Click View Detail to see complete specifications before contacting the seller.

Inside Product Details

  • 💰 Asking Price
  • 📦 Available Quantity
  • 📋 Detailed Specifications
  • 💬 Chat with Seller
  • 🤝 Make an Offer

Chat with Seller

Communicate directly with sellers, ask questions, negotiate pricing, and clarify specifications. Frequently asked questions are available instantly while custom questions are moderated.

Make an Offer

Submit your preferred purchase price directly from the product page. Sellers can review and respond to your offer through the platform.

05

Understanding Header Icons

The header provides quick access to the most commonly used features.

❤️ Wishlist

Save products for future reference.

🔔 Notifications

Receive alerts about offers, chats, approvals and updates.

💬 Messages

Manage conversations with buyers and sellers.

🛒 Sell

Create and publish a new product listing.

👤 Profile

Manage account information and bank details.

06

Wishlist

Wishlist helps you keep track of products that interest you.

How it Works

  • Click the ❤️ icon on any product.
  • The product is instantly saved.
  • Access all saved products from the Wishlist icon.
  • Click the heart again to remove a product.
Use Wishlist to compare products before making purchasing decisions.
07

Messages & Offers

The Messages section keeps all conversations between buyers and sellers organized in one place.

🛒 Buy Tab

Displays conversations with sellers regarding products you wish to purchase.

  • Ask product-related questions
  • Negotiate pricing
  • Receive seller replies
  • Track offer discussions

🏪 Sell Tab

Displays conversations from buyers interested in your listed products.

  • Answer buyer questions
  • Respond to offers
  • Share specifications
  • Manage negotiations
Each product has its own dedicated conversation, making it easy to manage multiple buyers and sellers simultaneously.
08

Sell Your Product

MLNO'Smart allows businesses to publish professional product listings quickly and easily.

Step 1

Click the Sell button available in the website header.

Step 2

  • Product Name
  • Manufacturer
  • Model Number
  • Condition
  • Description
  • Price
  • Location

Step 3

Upload clear, high-quality images or videos that accurately represent your product.

Step 4

Review your information and publish the listing.

Every product listing goes through a moderation process before becoming visible on the marketplace.
09

Manage Your Profile

Your profile contains your business and account information.

👤 Personal Details

Update your name, email address and business information.

🏦 Bank Details

Manage your banking information securely for transactions.

🏢 Business Information

Keep your company details updated to build buyer confidence.

🔒 Account Security

Regularly review your account information and keep it accurate.

10

Help & Support

Need assistance? MLNO'Smart provides multiple support resources.

Available Resources

  • 🎫 Raise a Support Ticket
  • 📘 Read Terms & Conditions
  • ℹ️ Learn About Us
  • 📖 Understand How it Works
Our support team is always available to help with account, listings, products and marketplace related queries.
11

Best Practices

Following these recommendations helps create a better buying and selling experience.

📸 Use Quality Photos

Upload clear and high-resolution images to improve buyer confidence.

⚡ Reply Quickly

Respond to buyer and seller messages promptly.

✔ Verify Details

Always verify specifications before confirming a purchase.

📝 Keep Records

Maintain records of chats, offers and completed transactions.

🤝 Need Help?

Contact MLNO'Smart Support whenever you require assistance.

Need Assistance?

Our support team is here to help you get the most out of MLNO'Smart.

Contact Support